FAQ

What lengths do you supply?

Items are available in 500mm, 1000mm and 2000mm lengths, unless otherwise stated.

 

Is there a minimum order?

Some of the smaller sizes MAY have a minimum purchase quantity, this is stated clearly on the listing if applicable.

 

What payment methods do you accept?

Credit/debit card, PayPal, and cheque.

 

Do prices include VAT?

All prices on this website exclude vat, and invoices show vat separately.

 

How much is carriage?

UK Mainland

Next working day courier, not guaranteed (UK mainland only, excl. H&I)

£10.00

£15.00 (2m lengths)

 

More carriage options coming...

 

Do you ship overseas?

Shipping options are presently available for the UK Mainland only.

 

When can I expect my order to arrive?

Orders are usually processed within 1 working day, and up to 2 working days. Orders are sent by Courier.

 

Do I need to register an account with you to place orders?

No, registering is optional. You are welcome to use our Guest Checkout option. We advise that you register if you are a business, to enable you to view and print invoices for your records. An invoice is sent with all orders.

 

What are the benefits of registering an account with you?

By creating an account you will be able to shop faster, be up to date on an orders status, view and print invoices, and keep track of the orders you have previously made. From time to time we may send discount codes to our registered customers.

 

Do I receive notification emails to keep me informed of the progress of my order?

Yes, you will receive an order confirmation email and dispatch notification email, with tracking number if applicable. If you do not receive these emails you have most likely entered your email address incorrectly when ordering.

 

My County is not in the address list!

Let us know and we will update the website to include your county. 

 

Are your products food safe?

Some of our products are food safe and some are not, depending upon the manufacturer of each product, ask us.

 

 

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For large/trade orders please contact us or visit www.clearplasticsupplies.co.uk

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